![Complaints related to telecommunication services increasing - MCMC Complaints related to telecommunication services increasing - MCMC](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2022-05/41652874401_DrFadhlullahSuhaim.jpg)
Complaints related to telecommunication services increasing - MCMC
Change in the way consumers use telecommunication services has resulted in the recent resurgence of complaints received by the Malaysian Communications and Multimedia Commission (MCMC).
Wed May 18 2022
![Customer satisfaction among challenges in JENDELA implementation Customer satisfaction among challenges in JENDELA implementation](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2022-04/81648782595_DrFadhlullahSuhaim.jpg)
Customer satisfaction among challenges in JENDELA implementation
Meeting consumer satisfaction and expectations are among the challenges in the implementation of the National Digital Network (JENDELA) plan.
Fri Apr 01 2022
![MCMC kesan pembekal perkhidmatan telco di Labuan tidak tepati sasaran MCMC kesan pembekal perkhidmatan telco di Labuan tidak tepati sasaran](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2021-04/61618024232_TBFadhlullahSuhaimi.jpg)
MCMC kesan pembekal perkhidmatan telco di Labuan tidak tepati sasaran
Suruhanjaya Komunikasi dan Multimedia Malaysia (MCMC) telah mengesan ada pembekal perkhidmatan telekomunikasi di sini tidak menyediakan perkhidmatan berkualiti.
Sat Mar 19 2022
![MCMC warns of suspicious emails using chairman's name MCMC warns of suspicious emails using chairman's name](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2020-06/61591711119_PemangkuNaibCansel.jpg)
MCMC warns of suspicious emails using chairman's name
Malaysian Communications and Multimedia Commission (MCMC) chairman Dr Fadhlullah Suhaimi Abdul Malek has never issued any emails regarding procurement and payment matters to international vendors.
Thu Aug 26 2021
![MCMC: PAKEJ to focus on the use of three-wheeler vehicle to increase efficiency of courier services MCMC: PAKEJ to focus on the use of three-wheeler vehicle to increase efficiency of courier services](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2020-10/81601994353_FadhlullahSuhaimi.jpg)
MCMC: PAKEJ to focus on the use of three-wheeler vehicle to increase efficiency of courier services
Fadhlullah says the three-wheeler vehicle has the ability to transport three times the capacity of parcel for delivery.
Wed Aug 18 2021
![Peta Jendela kini boleh diakses menerusi Portal Jendela Peta Jendela kini boleh diakses menerusi Portal Jendela](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2020-11/61605320887_TBJendela.jpg)
Peta Jendela kini boleh diakses menerusi Portal Jendela
Secara umumnya, Peta Jendela mempunyai tiga fungsi utama yang merangkumi peta liputan, maklum balas pengguna, dan status maklum balas.
Fri Jul 09 2021
![MCMC: Telcos must resolve customers' complaints or pay fine MCMC: Telcos must resolve customers' complaints or pay fine](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2020-10/81601994353_FadhlullahSuhaimi.jpg)
MCMC: Telcos must resolve customers' complaints or pay fine
The MCMC has said that telecommunication companies (telcos) could be penalised if they do not respond to customers' complaints within the mandatory standard of quality and service.
Fri Jul 09 2021
![Inisiatif PAKEJ pastikan perkhidmatan kurier lebih cekap - MCMC Inisiatif PAKEJ pastikan perkhidmatan kurier lebih cekap - MCMC](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2021-06/51624399531_CourierServices.jpg)
Inisiatif PAKEJ pastikan perkhidmatan kurier lebih cekap - MCMC
Masa tidak lagi dibuang untuk perkhidmatan penghantaran perlu melalui proses penghantaran hingga ke tangan penerima.
Tue Jun 22 2021
![MCMC announces PAKEJ, a five-year roadmap set to enhance the quality of courier services MCMC announces PAKEJ, a five-year roadmap set to enhance the quality of courier services](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2020-10/81601994353_FadhlullahSuhaimi.jpg)
MCMC announces PAKEJ, a five-year roadmap set to enhance the quality of courier services
PAKEJ is set to deliver quality of service and seamless coverage to support the e-commerce industry's growth.
Thu Jun 17 2021
![MCMC aims to further improve internet, broadband coverage MCMC aims to further improve internet, broadband coverage](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2021-03/61617124163_MCMCLogo.jpg)
MCMC aims to further improve internet, broadband coverage
Fadhlullah said that a more supply-driven approach is currently being taken regarding communication towers.
Thu Apr 15 2021
![MCMC jangka DNB akan buka tender 5G tidak lama lagi MCMC jangka DNB akan buka tender 5G tidak lama lagi](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2021-04/61618024232_TBFadhlullahSuhaimi.jpg)
MCMC jangka DNB akan buka tender 5G tidak lama lagi
Fadhlullah Suhaimi membayangkan bahawa tender untuk pembangunan infrastruktur 5G yang dianggarkan bernilai RM15 bilion akan diumumkan tidak lama lagi.
Sat Apr 10 2021
![MCMC expects DNB to open 5G tender soon MCMC expects DNB to open 5G tender soon](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2020-12/81607830211_TBFadhlullahSuhaimi.jpg)
MCMC expects DNB to open 5G tender soon
Fadhlullah hinted today that tender for the 5G infrastructure development estimated to be worth RM15 billion would be announced soon.
Fri Apr 09 2021
![6.7 juta premis lulus bagi gentian optik peringkat kedua Jendela - MCMC 6.7 juta premis lulus bagi gentian optik peringkat kedua Jendela - MCMC](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2020-12/81607830211_TBFadhlullahSuhaimi.jpg)
6.7 juta premis lulus bagi gentian optik peringkat kedua Jendela - MCMC
Sebanyak 5.7 juta premis telah diluluskan untuk gentian optik bagi peringkat kedua Jendela.
Wed Apr 07 2021
![MCMC: 5.7 mln premises passed for fiberisation in second stage of Jendela Phase One MCMC: 5.7 mln premises passed for fiberisation in second stage of Jendela Phase One](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2021-03/61617124163_MCMCLogo.jpg)
MCMC: 5.7 mln premises passed for fiberisation in second stage of Jendela Phase One
Fadhlullah said 292,826 premises have been passed for fixed broadband, while 29 new mobile broadband sites.
Wed Apr 07 2021
![MYBAIKHATI campaign aims to collect three million devices for those in need - MCMC MYBAIKHATI campaign aims to collect three million devices for those in need - MCMC](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2020-10/81601994353_FadhlullahSuhaimi.jpg)
MYBAIKHATI campaign aims to collect three million devices for those in need - MCMC
The initiative which is run by the industry together with MCMC is another layer of assistance to provide the people in need with old but usable devices.
Thu Apr 01 2021